A Bigger Wave: How to Get More Powerful Analytics with Data Integration



A Bigger Wave: How to Get More Powerful Analytics with Data Integration



Reaching Emerging Markets with Salesforce1 and at Dreamforce

The face of the global marketplace is changing, quickly! “The global marketplace is minting a new set of consumers that’s bigger than the current shopping base of the US and Europe combined.”
The Next Billion Consumers

11 Awesome Dreamforce Tips from Salesforce MVPs

Salesforce MVPs are an instrumental source of support for our community. They’re our evangelists and are recognized for their leadership, knowledge, and ongoing contributions. These individuals represent the spirit of the community and what it's all about...

7 Best Practices for Using Technology to Build Customer Connections




Companies have more options than ever before for adding new customers and earning their loyalty. Connected devices, and the social, mobile, analytics, and cloud (SMAC) technologies that power them, create huge amounts of data.

This information serves as a digital footprint around consumers, organizations, processes, and products. Cognizant, a global leader in business and technology services, refers to this data as a “Code Halo.” Understanding, managing, and responding to it is key to not only meeting customer needs, but also anticipating them.

Ben Pring co-leads Cognizant’s Center for the Future of Work and shared with us the following new list of best practices for how to leverage modern technology to build better, and lasting, customer connections.

Full story at : http://blogs.salesforce.com/company/2014/09/best-practices-for-using-technology-to-build-customer-connections.html

Posted by Laura Fagan in Dreamforce , IT , Platform

Dreamforce Guide for SMBs

We are counting down to the biggest cloud conference of the year. If you’ve never attended Dreamforce and haven’t signed up yet, think again! Dreamforce isn’t just for big companies; it’s for anyone who dreams big and wants to take their business to the next level.

So what’s the deal for small businesses and startups at Dreamforce? Here’s the inside scoop on all the awesome keynotes, sessions, and activities designed specifically to help your growing business stand out from the competition.

ServiceNow Resources

As you embark on ServiceNow implementation and usage, you will find following resources useful. We will continue to watch for more resources,

ServiceNow Wiki

Wiki covers topics ranging from Getting Started with the ServiceNow tool to Integrating the tool with third party applications. Lists out very useful examples from scenarios that are common across IT landscape. Click here

ServiceNow Guru

Mobile Testing - Roadmap for Testing Mobile Web Apps

 Roadmap for Testing Mobile Web Apps

Mobile web app testing is where the software industry is heading towards at a very fast pace. The sooner we understand, adapt and implement the best practices followed in the mobile web app testing industry, the better we will stand in the market.

Through this post I wish to share my thoughts on the growing trends of the mobile web app testing. My aim here is to provide a roadmap of sorts for achieving efficient mobile app testing.

Selecting the Right Approach